F.A.Q

C. Lauren Cosmetics Frequently Asked Questions  

 

Q: HOW LONG IS PROCESSING?

  • We take UP to THREE business days (M-F) to process and ship your order. 

Q: HOW LONG IS SHIPPING?

  • PLEASE ALLOW 5-6 BUSINESS DAYS TO RECEIVE YOUR ITEM AFTER YOU PURCHASE.

Q: I STAY IN ATLANTA, CAN I PICK UP INSTEAD?

  • Yes! Atlanta pickup is always available. 

Shipping & Handling Charges are as follows: $6.50 flat fee for domestic, all states within the USA.

Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm

The processing time for orders is 3 business days. After that, delivery time within the United States is 3-6 days, and 10-15 business days internationally.

Please keep in mind that during holidays or limited edition launches times may vary. Thank you for your patience.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.

WE ARE NOT RESPONSIBLE FOR LOST, STOLEN OR DAMAGED PACKAGES.

IF THIS OCCURS PLEASE CONTACT YOUR LOCAL POST OFFICE ASAP TO FILE A CLAIM OR COMPLAINT.